Software for independent dog groomers

When you work alone, Groomi does the front-desk work while you groom. Clients request an appointment online, reminders go out on their own and the invoice is built from the appointment. One plan at $49.99 a month, with no paid add-ons.
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Fewer phone calls while you groom

You cannot answer with a dog on the table. With online booking, your regular clients pick a free slot and you approve the request when you have a minute, in the app or through a text with two links. Slots respect your hours, your breaks and your closed days.

Text or email reminders go out at the times you choose (1 week, 3 days, 48 hours, 24 hours or 1 hour before), with a link to confirm or cancel. A cancellation the day before leaves you time to call another client.

For a new client, send the link to your new-client form: they fill in their details and their pet’s, and sign your policies before they come.

Everything you know about each pet, in one place

On your own, you are the salon’s memory. Each pet’s file keeps what you would write in a notebook:

  • breed, weight, photo, allergies and your important notes;
  • behaviour and cut preferences;
  • the visit history, with the date and service of each appointment;
  • the price history and the last price charged for each service.

The surcharges you create (matting, undercoat, difficult dog) are added to the appointment and become invoice lines, at the day’s price. Your prices stay consistent from one client to the next, and you know why a visit cost more.

Clients who come back at the right pace

Give each pet a visit frequency, from 1 to 52 weeks. The file shows the last visit and the suggested next appointment; a pet overdue for its visit shows how many days late it is.

At the end of an appointment, Groomi offers to create the next one, and you can change the service for a client who alternates between a bath and a full groom. You can also schedule several upcoming appointments at once, spaced by the frequency; slots already taken are skipped.

In the client list, a filter finds the clients who have not come back in 30 days, 3, 6 or 12 months, or since a given date. That is your call list for quieter weeks.

A calendar that follows your schedule

Set your working hours day by day, your recurring breaks and your closed days. Block a time range or a whole day for a course, a vet visit or a holiday: it is no longer offered online. The calendar shows at a glance which appointments the client has confirmed.

Invoices ready for your accountant

The invoice includes the service, surcharges and products sold, with taxes and your business and tax numbers. The rate fills in when you choose your country and region: a US state’s sales tax, a Canadian province’s GST, HST or combined rate, or VAT in the UK, France or Germany. Email the invoice, record the payment method, and export your invoices to CSV, by year or by quarter. If you sell products, the inventory tracks your stock with each sale.

At home, renting a station or on the road

Groomi runs in the browser of your computer, tablet or phone, with nothing to install. If you travel to clients, mobile mode adds travel fees, drive times and the route map, at the same price.

Moving from another program or a spreadsheet? Import your clients and their pets from a CSV or Excel file, or from the MoeGo export.

Questions from independent groomers

Is Groomi too much for one person?

No. You use what you need: the calendar, files and reminders are enough to start. The rest waits until you need it.

How much does Groomi cost?

$49.99 a month or $479.99 a year, with a 14-day free trial. A credit card is requested at the start of the trial.

Can I import my clients?

Yes, from a CSV or Excel file, or from the MoeGo export: clients, pets and breeds.

Do reminders cost more if I send a lot?

No. Text and email reminders are included in the subscription.

How do I find clients who have not come back?

With the client list filter: those who have not come back in 30 days, 3, 6 or 12 months, or since a date you choose.

Can I block my holidays?

Yes. Block the days or time ranges in the calendar: they are no longer offered for online booking while you are away.

Do my clients see my prices online?

No. The booking page shows your services and their length, without prices. The service price applies to the appointment, and you can adjust it before invoicing.

Can I cancel anytime?

Yes, from your account. During the trial, cancel before the 14 days end to avoid being charged.

See also

Mobile groomers

A mobile groomer’s day with Groomi, from the day before to the invoice.

Online booking

A booking page for your clients, and your approval before anything is confirmed.

Signed intake form

A new-client form and consents signed with a finger or a mouse.

Pricing

One plan: $49.99 a month or $479.99 a year.

Try Groomi between grooms

14 free days to import your clients and send your first reminders.

Start the trial